FASTag, which provides a practical and effective method of paying highway tolls, has grown to be an essential component of India’s digital payment ecosystem. One of the well-known companies offering FASTag services is Paytm. But occasionally, you might need to cancel your Paytm FASTag account and request a refund. The procedure is not too complicated, even if you’ve sold your car, switched FASTag providers, or had any other cause. We will assist you through the process of deactivating your Paytm FASTag account and requesting a refund in this tutorial.
How to Deactivate Your FASTag Account on Paytm
- Launch the Paytm app: First, launch the Paytm app on your mobile device. For seamless access to all the features, make sure you are running the most recent version of the app.
- Enter Your Account Login: To access your Paytm account, enter your login information (password and cellphone number). Finish the extra verification step if you have enabled two-factor authentication.
- Access the FASTag Section: Go to the ‘FASTag’ area of the app after logging in. Depending on the design of the app, you may typically find this under the ‘Banking’ or ‘Profile’ sections.
- Choose Your Account on FASTag: Choose and identify the particular FASTag account that has to be deactivated. If your Paytm wallet is connected to more than one FASTag account, select the relevant one.
- Deactivate FASTag: Look for an option to deactivate or close your FASTag account. Paytm typically provides this option within the FASTag settings. Follow the on-screen instructions to confirm the deactivation.
How to Make a Refund Request
- Get in touch with customer service: For help with the reimbursement procedure after cancelling your FASTag account, contact Paytm customer support. You can use the ‘Help & Support’ area of the app to accomplish this.
- Give Specifics: Prepare to share information such as your registered mobile number, FASTag account number, and any other details the customer support agent asks for. They can locate and process your return with the aid of this information.
- Observe the guidelines provided by customer support: The customer service representatives at Paytm will walk you through the procedures to start the refund procedure. To authenticate your request, they could ask for more proof or paperwork.
- Hold off on processing: Once you’ve given the customer care service all the information they need, wait patiently while they process your refund. It’s important to exercise patience at this point because it can take some time.
- Verify the Status of Your Refund: Check the progress of your refund from time to time using the Paytm app or by getting in touch with customer service. Paytm often offers processing progress updates.
In summary
Using the Paytm app and customer support, deactivating your Paytm FASTag account and getting a refund is a quite easy process. You may guarantee a seamless exit from the Paytm FASTag service and get reimbursed for any unused funds in your account by following these instructions. Never forget to have the information and paperwork you need on hand for a hassle-free experience.
