In an effort to address the persistent AMOLED screen difficulties, OnePlus has launched a new project that will provide free screen replacements for select phone models. This program is part of OnePlus’ Red Cable Club loyalty campaign, and it aims to resolve the well-known green line issue that has impacted many consumers. Here’s all you need know about this excellent gift.
The Main problem behind OnePlus’s Screen Replacement Initiative – The Green Line Issue
Image Credits: OnePlus Community
The green line issue, a hardware flaw that is sometimes misdiagnosed as software issues, has been a widespread issue for various smartphone manufacturers. It appears as a constant green line across the screen, which can be very aggravating for users. Recognizing the importance of this issue, OnePlus has decided to adopt a unique approach by providing preemptive display replacements, so creating a new benchmark in customer service and device care.
Eligible OnePlus Devices
OnePlus is targeting specific models for this initiative, namely:
- OnePlus 8 Pro
- OnePlus 8T
- OnePlus 9
- OnePlus 9R
To be eligible for a free screen replacement, the devices must be free of damage or unauthorized repairs. Users can check their eligibility by going to the Red Cable Club portion of their OnePlus phone’s Settings menu.
The Three Tiers of Service for Eligible OnePlus Smartphones for Replacement!
Image Credits: Gizbot
OnePlus’s initiative includes three comprehensive tiers of service to ensure a thorough solution to the screen issues:
1. Comprehensive Diagnostics
This involves a detailed evaluation of the screen’s performance and reliability. Users can visit OnePlus service centers for a diagnostic check to determine if their device is at risk of developing the green line issue.
2. Screen Upgrades and Replacements
Eligible users will receive a new, advanced display panel designed to enhance performance with vibrant colors and increased durability. These upgraded screens are engineered to perform well in high-humidity and high-temperature environments, promising a longer lifespan and better user experience.
3. Deep Cleaning Service
OnePlus also offers a complimentary, in-depth cleaning of the device as part of this service. This ensures that the phone is not only functioning well but also looks and feels clean and fresh.
How to Avail the Replacement Offer?
Eligible OnePlus consumers can take advantage of this promotion by visiting OnePlus service facilities. Here’s a step-by-step tutorial to replacing your screen:
- Check Eligibility: To determine if you qualify for the free screen replacement, navigate to the Red Cable Club area in your OnePlus device’s Settings menu.
- Visit a OnePlus service center for a complete diagnostic check. The specialists will inspect your screen and determine if it need replacement.
- Get the Replacement: If your device qualifies, the service center will replace your screen with a new, sophisticated display panel. In addition, your phone will undergo a complimentary deep cleaning.
Collaborating for Better Technology
OnePlus worked with its vendors to create these new screen technologies exclusively for older handsets that are no longer sold. These new screens are more resistant to external factors such as dampness and high temperatures. This collaboration assures that even owners of older models may enjoy a premium experience and extend the device’s lifespan.
Restrictions and Limitations
While this initiative is generous, it is subject to certain constraints. Devices with human-caused damage, such as drops or liquid intrusion, are ineligible for free upgrades. These should be repaired using OnePlus’ normal after-sales service.
This guarantees that the program remains focused on addressing the specific hardware failure rather than broader concerns created by mistreatment.
Conclusion
OnePlus’ latest endeavor to provide free screen replacements is a laudable step toward improving user satisfaction and device longevity. By proactively fixing the green line issue, OnePlus not only differentiates itself from other smartphone makers, but also demonstrates its dedication to quality and customer service.
This program, part of the Red Cable Club loyalty effort, demonstrates OnePlus’ commitment to offering excellent service and creative solutions to its customers. If you own an eligible OnePlus device and have had screen troubles, now is the time to take advantage of this deal and keep your phone in top shape.
