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Home Business

Paytm to reduce workforce by 15-20%, will implement AI to reduce costs

by Ishaan Negi
May 24, 2024
in Business, Markets, News, Tech, Trending, World
Reading Time: 3 mins read
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Paytm lays off over 1000 employees to cut costs

Credits: The Economic Times

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According to reports, Paytm’s parent firm, One97 Communications, intends to drastically cut staff during the current fiscal year. Financial Express said that in order to lower labor expenses, the corporation plans to lay off 15-20% of its workforce. In order to save ₹400–500 crore, this equates to a decrease of roughly 5,000–6,300 jobs. The drive to streamline operations and growing financial difficulties are the reasons for the decision.

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Paytm layoffs: Paytm founder and CEO Vijay Shekhar Sharma during an event in Mumbai, (PTI)

Credits: Hindustan Times

Background on One97 Communications

India’s top provider of financial services and digital payments is One97 Communications. The corporation employed 32,798 people on average as of FY23, of whom 29,503 were actively employed. The company’s personnel costs rose to ₹3,124 crore during the course of the last year, a 34% annual increase. Due to this notable increase in expenses, the business has had to implement stricter financial management procedures.

Details of the Layoffs

Layoffs are being implemented by One97 Communications as a part of a bigger cost-cutting strategy. The reduction procedure, which started in December, resulted in the termination of almost 1,000 employees. To streamline operations, the company seeks to decrease redundancies and boost efficiency. The 15-20% of layoffs that are expected to occur over the fiscal year will have a significant influence on the company’s workforce levels.

Financial Context and Pressures

One97 Communications has been facing substantial financial pressures. In the January-March quarter, Paytm reported a net loss of ₹550 crore, a stark increase from ₹168 crore in the previous year. Furthermore, the company’s revenue from operations fell by 3% year-on-year to ₹2,267 crore during the same quarter. This decline in revenue was partly attributed to restrictions imposed by the Reserve Bank of India (RBI) on Paytm Payments Bank, which affected the company’s operations.

Regulatory Challenges

The revenue and profitability of Paytm have been significantly impacted by the regulatory actions taken by the RBI. In response to these difficulties, Paytm’s founder, Vijay Shekhar Sharma, said the firm had learned important lessons and was determined to strengthen its resilience and adhere to all legal requirements.

For individuals facing layoffs, the labor market presents unique obstacles. Although the technology industry has been expanding, there is intense rivalry for jobs, and the unexpected surge in applicants may cause the market to become saturated. Although the corporation might provide outplacement services and severance compensation, many employees will surely find the transfer challenging.

Strategic Implications for One97 Communications

Strategically speaking, the goal of the layoffs is to save expenses and boost productivity. One97 Communications intends to improve resource allocation and concentrate on its key business areas by reducing its workforce. Long-term financial performance may benefit from this as the business works to make up for previous setbacks.

However, the reduction in workforce could also pose risks. The loss of experienced employees might affect the company’s ability to innovate and maintain service quality. Ensuring that critical functions remain staffed and operational will be crucial for the company during this transition period.

Market and Investor Reactions

The layoffs are expected to elicit conflicting responses from the market and investors. Cost-cutting initiatives might be viewed as a step in the right direction toward increased profitability and stability in the financial system. However, given the size of the layoffs, there may be questions about the company’s potential for future expansion and its capacity to retain personnel.

Investor trust will depend on One97 Communications’ ability to handle this difficult time. Retaining investor confidence and market position will require displaying a clear route to recovery and steady development.

Conclusion

This tactic has significant difficulties as well, especially for the impacted personnel, even though it might assist the business manage its financial strains. The company’s future performance will largely depend on its capacity to strike a balance between decreasing expenses and preserving operational effectiveness and staff morale in the years to come. Its dedication to resilience and compliance will determine the course of the business as it adjusts to market dynamics and regulatory changes.

Tags: #paytm_layoffsfintechLayoffspaytmupi
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Ishaan Negi

Ishaan is a student at Sri Venkateswara College, University of Delhi, where he combines his academic pursuits with a deep passion for technology and storytelling. Ever since his school days, Ishaan has been an avid reader, a thoughtful writer, and an articulate speaker. These interests have naturally evolved into a strong inclination towards journalism, especially in the fast-paced world of tech. Known for his balanced approach, Ishaan is committed to presenting unbiased viewpoints and ensuring every story he tells is rooted in facts and multiple perspectives. Whether he’s reporting on emerging startups, corporate developments, or ethical issues in the tech space, he brings a sharp analytical lens and a curiosity-driven mindset to his work. With a strong foundation in research and communication, Ishaan strives to make complex topics accessible to readers while maintaining depth and nuance. His goal is not just to inform but also to spark thoughtful conversations around the ever-evolving tech landscape.

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