Southwest Airlines is cutting approximately 1,750 corporate positions—about 15% of its office-based workforce—in a sweeping effort to reduce costs and streamline operations. CEO Bob Jordan described the move as “unprecedented” in the airline’s 53-year history, emphasizing that the company is undergoing a significant transformation.
The layoffs, set to be completed by the end of the second quarter, aim to save $210 million this year, with long-term savings projected to reach $300 million by 2026. The cuts will mainly affect leadership and corporate support roles, including senior management positions.
Focus on Leadership and Overhead Costs
The restructuring will eliminate 11 senior leadership positions, reducing Southwest’s senior management committee by 15%. Jordan highlighted the necessity of these changes, stating, “We must ensure we fund the right work, eliminate inefficiencies, and build a more agile organization.”
While corporate employees will bear the brunt of the cuts, frontline staff such as pilots and flight attendants will remain largely unaffected. Impacted employees will continue receiving salary, benefits, and bonuses until late April, giving them time to transition.
Investor Pressure and Financial Challenges
The layoffs come as Southwest faces mounting pressure from activist investor Elliott Investment Management. The hedge fund recently secured five seats on Southwest’s board and has been advocating for leadership changes and cost-cutting measures to boost profitability. While Elliott was unsuccessful in its push to replace Jordan as CEO, its influence has accelerated the airline’s restructuring efforts.
Southwest’s financial struggles have been evident in its declining stock performance, with shares down nearly 10% this year. The airline has also faced industry-wide challenges, including rising fuel costs and shifting consumer travel habits.
Additional Cost-Cutting Measures
Beyond job cuts, Southwest has implemented several cost-saving initiatives in recent months. The company has paused hiring, suspended its internship program, and discontinued its decades-old team-building rallies. Additionally, Southwest has been aggressively trimming unprofitable routes to improve its financial standing.
In an effort to boost revenue, the airline has also made strategic operational changes. Last year, it announced a shift away from its signature open seating model, opting instead for assigned seating and an extra-legroom section. The company also launched overnight flights for the first time, aiming to maximize aircraft utilization.
Adapting to a Competitive Airline Industry
Jordan acknowledged that these changes mark a pivotal moment for Southwest as it navigates a rapidly evolving airline industry. “This is an incredibly difficult decision, but it is necessary for our long-term success,” he said.
With layoffs set to conclude by mid-year, the full impact of these decisions remains to be seen. However, Southwest is positioning itself for a leaner, more efficient future, hoping to restore profitability and maintain its competitive edge in an increasingly challenging market.