Importance Of Personalization In Customer Service Sandra Theres Dony·January 21, 2022We all are familiar with the saying, “customer is king.” In fact, this quote is one of the...Business·0 Comments·0
Exotel raises $40M in Series D round led by Steadview Capital Balraj·January 5, 2022Exotel, a customer engagement startup, has raised $30 million in a Series D round of funding from London-based...AIBusinessIndia NewsStartupsTech·0 Comments·0
Hertz in trouble as a customer shares her grueling experience trying to rent a car Sandra Theres Dony·December 1, 2021The car rental company, Hertz is the talk of the town today, for all the wrong reasons. Hertz...Trending·0 Comments·0
Shivakumar Ganesan On Exotel’s Growth In The USD 7 Billion Enterprise Communication Market Techstory·December 22, 2017Enterprise customer communication is moving to the cloud and the size of enterprise communication market is about USD...Startups·0 Comments·0
Flipkart Vs Amazon: The Dawn Of Ecommerce Leader In 2017 Payal Ladha·January 17, 2017The tidings of Kalyan Krishnamurthy being named as the new CEO of Flipkart has created a hoo-hah in...Business·0 Comments·0
How To Deliver Excellent Customer Service Guest·January 14, 2017When a business sees a significant increase in customer service requirements as a result of an extra load of...Business·0 Comments·0
How Virtual Reality is Providing Customer Experience a Facelift ! Guest·November 8, 2016Whoever coined the age-old idiom – “Seeing is Believing”, barely knew that this proverb would hold paramount importance...Tech·0 Comments·0
