The Volkswagen Group has issued a massive recall impacting over 60,000 electric vehicles (EVs) in the United States and Canada. The recall, acknowledged by the National Highway Traffic Safety Administration (NHTSA), highlights a critical issue where the transmission gear lever indication may fail to display correctly. This defect could prevent drivers from properly engaging the parking brake, leading to a risk of unintended vehicle movement and potential crashes.
Faulty Display Poses a Serious Safety Concern
According to Volkswagen Group’s official notification to the NHTSA, the affected vehicles may not display the “N” gear position on the instrument panel. This omission could result in drivers being unaware of their vehicle’s true gear status, leading to rollaway incidents if the parking brake is not engaged manually. The automaker has identified this malfunction as a serious safety hazard, increasing the risk of crashes, property damage, and injuries.
“Failure to display the gear position may result in a vehicle rollaway if the parking brake is not engaged, increasing the risk of a crash,” Volkswagen stated in its recall notice.
Which Vehicles Are Affected?
This recall exclusively impacts Volkswagen and Audi EVs, sparing the company’s internal combustion engine (ICE) and hybrid models. The affected EVs include:
- Volkswagen ID.4 (2021-2023 models) – 50,971 units in the U.S.
- Audi Q4 e-tron (2022-2023 models) – 7,492 units in the U.S.
- Audi Q4 e-tron Sportback (2022-2023 models) – 2,027 units in the U.S.
In addition to the U.S. figures, 5,475 Volkswagen ID.4s in Canada have also been included in the recall. This brings the total number of affected vehicles across North America to over 65,000.

Volkswagen’s Solution: Software Update to Fix the Issue
To address this safety concern, Volkswagen Group will be rolling out a cost-free fix to affected vehicle owners. The company plans to install updated brake control unit software to rectify the gear indication problem. Vehicle owners will receive individual notifications from the automaker informing them of the recall and steps to take for the repair.
Owners concerned about their vehicle’s status can check their recall eligibility using the NHTSA’s recall lookup tool. By entering their vehicle’s VIN, license plate number, or model details, drivers can confirm if their car is affected and schedule the necessary fix.
How to Check If Your EV Is Affected
Volkswagen and Audi owners are advised to verify their vehicle’s recall status using the NHTSA’s online recall lookup tool. This tool allows users to enter their vehicle identification number (VIN) or license plate number to see if their car is included in the recall. Notifications will start reaching owners by April 25, 2025.
The Bigger Picture: EV Recalls and Safety Challenges
This recall highlights the ongoing challenges automakers face in refining EV technology. As manufacturers transition from traditional combustion engines to software-driven electric powertrains, software malfunctions have become a leading cause of recalls. Issues like braking anomalies, gear indication failures, and battery management concerns remain key areas of focus for improving EV safety.
Volkswagen and Audi join a growing list of manufacturers addressing software-related defects in their electric fleets. As the auto industry continues to innovate, ensuring software reliability and preventing safety hazards like this gear display issue will be critical in maintaining consumer trust.
Final Thoughts
For Volkswagen and Audi EV owners, addressing this recall is crucial to ensure their vehicles are safe and fully functional. If you own an affected model, schedule a fix as soon as Volkswagen provides the necessary updates. With the rapid evolution of EV technology, keeping software up to date is essential for both safety and performance.
For more information, visit NHTSA’s official website or contact Volkswagen and Audi customer service for assistance regarding this recall.