Mozilla is stepping up its game by transforming its beloved open-source email client, Thunderbird, into a full-fledged communication suite. With the introduction of Thundermail and Thunderbird Pro, Mozilla aims to provide a robust alternative to leading email platforms like Gmail and Microsoft 365—while staying true to its values of privacy, transparency, and user autonomy.
Ryan Sipes, Managing Director for Product Thunderbird, highlighted the urgency of this transformation. “Every day, Thunderbird loses users to ecosystems that offer both clients and services,” he noted, acknowledging the growing challenge of competing against tech giants.
A Struggle to Stay Relevant
Thunderbird has been a go-to email client for years, but keeping up with industry trends has proven difficult. Data from Mozilla reveals a decline in Thunderbird’s active monthly installations, dropping from 17.7 million in December 2020 to 16.2 million by March 2025. This shift underscores the need for Mozilla to adapt and expand its offerings to meet modern user expectations.
Thunderbird Pro: More Than Just an Email Client
To address these challenges, Mozilla is launching Thunderbird Pro, a feature-packed service designed to enhance productivity and streamline communication. Some of the key additions include:
- Thunderbird Appointment – A smart scheduling tool that allows users to share calendar links effortlessly.
- Thunderbird Send – A secure file-sharing platform, reviving the now-discontinued Firefox Send.
- Thunderbird Assist – An AI-driven writing assistant developed in collaboration with Flower AI, ensuring local data processing for enhanced privacy.
These tools aim to transform Thunderbird into an all-in-one communication hub, catering to users who seek functionality without compromising their privacy.
Enter Thundermail: Mozilla’s Email Hosting Solution
A major highlight of Mozilla’s expansion is Thundermail, an open-source email hosting service powered by the Stalwart stack. Users will have the flexibility to create email addresses under thundermail.com or tb.pro, and businesses will have the option to integrate their own domains (e.g., [email protected]).
This marks a significant shift, as Mozilla moves beyond being just an email client provider to offering a full-fledged email hosting service.
Paid Services with Future Free Tiers
Mozilla plans to introduce these services as paid offerings initially, but long-term plans include free tiers with certain limitations, such as reduced storage or restricted features. According to Sipes, the aim is to build a sustainable user base before opening up free versions of these services.
A Web-Based Future for Thunderbird
While Thunderbird’s traditional desktop client remains popular among power users, the broader email landscape is shifting towards browser-based services. Mozilla recognizes this trend and aims to make Thundermail as accessible as Gmail, ensuring a smooth web-based experience while retaining the privacy and control Thunderbird users expect.
Privacy-First Approach
One of Thundermail’s biggest advantages over mainstream competitors is its commitment to privacy. Unlike Gmail, Mozilla has pledged not to use user emails for AI training, show targeted ads, or sell personal data. Thundermail is currently in internal testing, with a quiet beta launch already available at Thundermail.com.
The Thunderbird Pro Ecosystem
Mozilla’s vision extends beyond just email hosting. Thunderbird Pro aims to be a complete communication and productivity ecosystem, featuring:
- Thunderbird Send – Secure and encrypted file sharing.
- Thunderbird Appointment – A streamlined scheduling tool.
- Thunderbird Assist – AI-powered assistance that prioritizes privacy by running locally on a user’s device.
The Business Model: Sustainability Through Donations and Subscriptions
Unlike competitors relying on ad revenue and data monetization, Mozilla’s funding model is largely donation-driven. In 2021, Thunderbird received $2.8 million in donations, a figure that grew to $8.6 million by 2023. While the 2024 numbers are yet to be officially released, sources suggest an even higher contribution. This strong financial backing enables Mozilla to develop privacy-respecting, open-source alternatives to mainstream services.
Sipes admitted that Mozilla’s delay in launching web-based services had forced users into making tough compromises. “This should have been part of the Thunderbird universe a decade ago,” he stated. With Thundermail and Thunderbird Pro, Mozilla is finally closing that gap, offering a secure and privacy-focused alternative in a market dominated by data-hungry corporations.
