The U.S. National Highway Traffic Safety Administration (NHTSA) has launched a review of Tesla’s newly launched robotaxi service in Austin, Texas, after disturbing online videos surfaced showing potential safety violations by autonomous vehicles. The videos allegedly depict Tesla’s self-driving cars driving in the wrong lane and speeding past another driverless vehicle prompting the agency to seek more information from the automaker.
NHTSA confirmed on Monday that it is “aware of the referenced incidents and is in contact with the manufacturer to gather additional information.” This marks another chapter in the ongoing scrutiny Tesla faces over the safety of its advanced driver assistance systems and its increasingly ambitious push toward full autonomy.
Tesla’s Limited Robotaxi Rollout Raises Questions
Tesla initiated its limited, paid robotaxi pilot program in Austin over the weekend, deploying around a dozen driverless vehicles. The service represents a major step in Elon Musk’s vision of a fully autonomous future, but its cautious rollout reveals the company’s awareness of the many challenges that remain.
The pilot includes significant restrictions: the robotaxis are reportedly avoiding bad weather conditions, steering clear of complex intersections, and refusing to pick up passengers under the age of 18. These operational limits highlight Tesla’s concern with liability and technical limitations especially in urban environments where autonomous driving is still notoriously difficult.
Safety Concerns Mount Amid Increasing Incidents
Tesla’s robotaxi initiative is being closely watched, not only by regulators but also by industry rivals and safety advocates. The recently surfaced videos, widely shared across social media platforms, have intensified public concern. One clip shows a Tesla robotaxi apparently drifting into the wrong lane, while another depicts a self-driving Tesla speeding dangerously close to another autonomous vehicle.
These events follow longstanding criticisms of Tesla’s “Full Self-Driving” (FSD) system, which despite its name, does not offer fully autonomous capabilities. The software remains in a beta phase and requires an attentive driver ready to take over at all times. However, Tesla’s marketing and user adoption strategies have often blurred these lines, contributing to confusion about the system’s capabilities.
NHTSA reiterated that it does not pre-approve new vehicle technologies, including autonomous systems. Instead, the responsibility lies with automakers to self-certify that their vehicles meet federal safety standards. “The agency investigates incidents involving potential safety defects,” NHTSA stated, underlining the reactive nature of its oversight framework.
Confidentiality and Pushback from Tesla
Tesla’s response to the NHTSA’s inquiry has so far been limited and guarded. On Monday, the automaker told the agency that its answers to safety-related questions are considered confidential business information and therefore should not be disclosed publicly. This move has raised concerns about transparency, especially given the high stakes involved in deploying driverless vehicles on public roads.
Bloomberg News first reported on the inquiry, shedding light on the potential regulatory friction brewing behind the scenes. Meanwhile, Tesla has remained silent in the public domain, declining to respond to requests for comment from Reuters and other news agencies.
This veil of confidentiality contrasts sharply with other companies in the autonomous vehicle space, such as Waymo and Cruise, which have generally been more open about their safety procedures and public testing data.
Tesla’s autonomous vehicle technology has been under the microscope for years. Since October 2023, NHTSA has been investigating several crashes involving Tesla vehicles using Full Self-Driving software in low-visibility conditions. That ongoing probe now covers 2.4 million vehicles, making it one of the most expansive investigations into an advanced driver-assistance system in the United States.
Among the incidents under review is a fatal crash in 2023, believed to have involved FSD software under conditions that degraded its performance. These events underscore the difficulty of ensuring reliable autonomous operation in complex real-world environments particularly when factors like weather, poor lighting, or unusual road layouts come into play.
The robotaxi pilot in Austin is the latest test of Tesla’s readiness to overcome these hurdles. However, if the online videos and public reports are any indication, the technology still has a long way to go before it can earn the trust of regulators, the public, and the broader transportation ecosystem.
Tesla’s robotaxi rollout is not occurring in a vacuum. It’s unfolding at a time when public confidence in driverless vehicles remains fragile and regulatory agencies are tightening scrutiny on emerging mobility technologies. Recent incidents involving other AV companies such as Cruise’s suspension of operations after safety issues in San Francisco have only heightened regulatory vigilance.
For Tesla, the path forward will likely require greater transparency, clearer communication of limitations, and collaboration with regulators to ensure public safety. Whether the company will pivot in that direction or double down on its current approach remains to be seen.
With NHTSA now formally engaged and public concern mounting, Tesla’s ambitions for an autonomous future must confront the reality that technological innovation cannot come at the expense of public safety.