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Home Business

FedEx has opportunity to deepen its e-commerce presence says Citigroup

by Meghana Kandra
May 9, 2022 - Updated On May 10, 2022
in Business, News
Reading Time: 2 mins read
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Investors punish FedEx as it struggles to adapt to rise in e-commerce
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FedEx has an opportunity to increase its profits by US$1 billion annually by taking the leverages of its Shop Runner buyout and also partnership with Microsoft. It will depend on its e-commerce presence and ensure to cater directly to its customers according to CitiGroup Analysts.

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Investors punish FedEx as it struggles to adapt to rise in e-commerce
Image credits- CNBC

The brokerage’s report, which also said the company could nearly double its share price in four years from current levels, comes as FedEx struggles with slowing growth after a pandemic-fuelled surge in online shipments. “FedEx could become e-commerce’s universal shopping cart by augmenting ShopRunner’s hundreds of merchant partners to thousands, and building a base of millions of subscribers that would get free expedited shipping,” Citigroup analyst Christian Wetherbee said on Monday.

Memphis, Tennessee-based FedEx acquired e-commerce platform ShopRunner in 2020, while entering into a partnership with Microsoft Corp earlier this year. “By leveraging ShopRunner assets through incremental technology investments with its partner Microsoft, we think FedEx can make itself a bigger part of the checkout process, increasing its role in the e-commerce sales experience,” the analyst said. Wetherbee said currently consumers have little or no choice over which company delivers the products they have bought online.

Overcoming losses

In March, FedEx posted lower-than-expected quarterly earnings, hit by ongoing labor woes and the Omicron outbreak, and said second-half ground margins would miss internal targets. E-commerce shipments fueled revenue at FedEx and United Parcel Service during the COVID-19 pandemic. But FedEx has been less successful than its rival at translating that additional business into profit.

While labor challenges began to ease in the latest third quarter, FedEx Chief Operating Officer Raj Subramaniam said volume was softer than forecast due to Omicron. “As such, we expect our second-half Ground margins will be lower than our previous expectations and not reach double digits,” Subramaniam said. Executives said volume rebounded as Omicron waned. Still, analysts called out the growing gap between the Ground operations at UPS and FedEx. “You guys are operating, give or take, at an 8% margin. UPS is on its way to 12(%). You guys used to be better,” said Wolfe Research analyst Scott Group. “We’re laser-focused on improving our margins,” Subramaniam said.
In January, FedEx warned that Omicron infections had caused pilot shortages and delayed shipments in its aircraft-dependent Express operation. That news came after FedEx said staffing shortages in its non-union, contractor-based Ground division were hurting profits and delaying deliveries. Memphis-based FedEx’s adjusted net income for the fiscal third quarter increased almost 30% to $1.22 billion, or $4.59 per share.
Credits- Reuters
Tags: delivery partnere-commerceFedExMicrosoftuniversal shopping
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Meghana Kandra

Meghana studied PGD in Journalism, open university. She has more than five years of experience in content writing, from creative content development to online journalism. Electric vehicle enthusiast, engineer, and feminist.

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