Genshin Impact has introduced a new age verification process for players in the United States, and if you haven’t completed it yet, you might be wondering how to do it before the deadline. Whether you play on PC, mobile, PlayStation, or another platform, this guide will walk you through everything you need to know to keep your account safe and avoid suspension.
Starting May 20, 2025, Genshin Impact began requiring all US players to verify their age. This change comes after a settlement between HoYoverse and the Federal Trade Commission (FTC) regarding the game’s gacha mechanics and concerns over children’s privacy. The deadline to complete verification is July 18, 2025—if you miss it, your account could be suspended, losing friends, chat history, and notifications. Worse, if you don’t verify by July 20, 2026, your account could be permanently deleted.
The rules also affect younger players. If you’re under 16, you can still play, but you’ll need parental consent to make in-game purchases. For players under 13, any personal data collected without parental approval will be removed. These changes aim to make the game safer for younger audiences while complying with US laws.
How to Verify Your Age on Genshin Impact
The process varies slightly depending on whether you’re playing on a PC, mobile device, or PlayStation console. Here’s how to complete age verification on each platform.
On PC or Mobile
- Log In to Your Account
Open Genshin Impact on your device or visit the official HoYoverse website. Make sure you’re logged into the account you want to verify. - Look for the Age Verification Prompt
If you’re playing the game, a pop-up should appear when you log in after May 20, 2025. Click “Next” to proceed. If you don’t see it, you may need to verify through the website instead. - Enter Your Birth Month and Year
You’ll be asked to provide your date of birth. Be accurate—giving false information could lead to restrictions later. - Confirm and Save
Once you’ve entered your details, confirm them. You should get a message saying your age has been successfully verified.
If you’re under 16, the system may ask for parental consent before allowing in-game purchases. A parent or guardian will need to follow the instructions sent to their email to approve it.
On PlayStation (PS4 or PS5)
PlayStation players don’t need to check their emails—the verification happens directly in the game.
- Launch Genshin Impact
Open the game on your console and make sure you’re connected to the internet. - Wait for the Age Verification Pop-Up
After loading in, a prompt will appear asking for your birth month and year. - Enter Your Date of Birth
Use your controller to input the correct information. - Accept the Updated Terms of Service
You’ll also need to agree to the new terms to continue playing.
Once done, your account will be verified, and you won’t have to worry about suspension.
What Happens If You Don’t Verify Your Age?
Missing the July 18, 2025 deadline means your account will face restrictions:
- Suspension: You won’t be able to log in.
- Loss of Data: Friends lists and chat history will be wiped.
- No Notifications: You won’t receive updates about your account.
If you still don’t verify by July 20, 2026, your account will be permanently deleted. That means losing all your characters, progress, and any money spent on the game.
Tips for a Smooth Verification Process
- Double-Check Your Birth Date: Entering the wrong information could cause issues later.
- Update Account Details: Make sure your email and contact info are correct in case HoYoverse needs to reach you.
- Check for Official Messages: The game or your email might have important reminders about verification.
- Contact Support if Needed: If you run into problems, HoYoverse’s customer service can help.
