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Meta saw a decline in users following changes by Zuckerberg, but its numbers have recovered, due to TikTok’s challenges.

by Anochie Esther
January 25, 2025
in Business, News
Reading Time: 3 mins read
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Meta, the company behind platforms like Facebook, Instagram, and WhatsApp, has faced a tumultuous start to the year. Mark Zuckerberg’s recent decisions, including scrapping fact-checkers and diversity programs, sparked protests and boycotts from various corners of society. Yet, despite the backlash, Meta’s user numbers have rebounded—thanks in large part to the uncertain future of its rival, TikTok. Here’s how Meta weathered the storm and even managed to capitalize on a difficult month.

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Zuckerberg’s Vision for Meta: Free Speech Over Fact-Checking

At the heart of the controversy is Zuckerberg’s vision to reshape Meta’s policies around free speech and political discourse. Earlier this month, the CEO announced the removal of third-party “politically biased” fact-checkers, opting instead for community notes, similar to X’s approach (formerly Twitter). In a parallel move, Meta also eliminated its Diversity, Equity, and Inclusion (DEI) programs, signaling a significant departure from the company’s previous efforts to promote inclusivity.

While Zuckerberg framed these changes as necessary to create a more open platform, the public response was mixed. Critics argued that removing fact-checkers could fuel misinformation, while dismantling DEI initiatives was viewed as a step backward in fostering diversity.

Backlash and Boycott Calls: “Lights Out Meta” Campaign

The changes led to a wave of criticism and calls for boycotts. Among the most prominent voices was R.E.M. frontman Michael Stipe, who urged users to log out of all Meta platforms—including Facebook, Instagram, Threads, Messenger, WhatsApp, Giphy, Meta Quest, and Ray-Ban Meta smart glasses—for a week. The campaign, dubbed “Lights Out Meta,” aimed to send a message to the tech giant about the dissatisfaction among users.

Several analytics firms, such as Apptopia, reported a slight dip in user engagement in the weeks following the announcement. Facebook’s Daily Active Users (DAUs) dropped by 2% during this period, signaling a momentary backlash from some users who deleted their accounts in protest.

TikTok’s Troubles: Meta’s Unexpected Opportunity

However, what could have been a prolonged decline in Meta’s engagement was unexpectedly reversed by its chief competitor, TikTok. The Chinese-owned social media app has been embroiled in legal challenges over its alleged national security risks, culminating in a U.S. Supreme Court decision to uphold a TikTok ban.

With TikTok’s future in the United States uncertain, many of its users turned to Meta’s platforms as alternatives. Instagram, with its short-form video platform Reels, became a key beneficiary. According to Apptopia, Instagram experienced a significant rebound in DAUs, outpacing Facebook’s recovery. This shift helped Meta not only regain its footing but also grow its user base year-on-year.

The impact of TikTok’s troubles extends beyond user numbers. Industry estimates suggest that if TikTok is permanently banned in the U.S., Meta could capture up to $3.37 billion in newly available ad revenue. Instagram, in particular, stands to benefit as advertisers flock to Reels, which offers a comparable experience to TikTok’s short-form videos.

Moreover, the ban has sparked bizarre trends, such as individuals selling phones with TikTok pre-installed on eBay for exorbitant prices, hoping to capitalize on the app’s unavailability in U.S. app stores. While these efforts may seem far-fetched, they highlight the growing demand for alternatives—and Meta is perfectly positioned to meet it.

Meta’s policy changes have divided public opinion. A survey conducted by CivicScience, involving 1,346 Americans, revealed that 36% of respondents supported Zuckerberg’s new policies, while 32% opposed them. The remaining 32% were neutral.

Interestingly, the strongest support came from Gen Z users aged 18-24, with over half backing the changes. This demographic’s openness to free speech and less restrictive platforms could explain their approval. On the other hand, older users were more likely to oppose the changes, citing concerns about misinformation and the loss of DEI initiatives.

Despite the backlash and initial dip in engagement, Meta appears to have weathered the storm. The combination of TikTok’s challenges and Instagram’s growing popularity has allowed the company to rebound from a tumultuous January. Zuckerberg’s bold moves may alienate some users, but they’ve also positioned Meta as a platform that caters to shifting user preferences and generational trends.

As TikTok’s future in the U.S. remains uncertain, Meta is poised to capitalize on the vacuum left behind, solidifying its dominance in the social media landscape. While the long-term impact of Zuckerberg’s policy changes is yet to be seen, Meta’s ability to adapt and seize opportunities suggests that it’s not just surviving—it’s thriving.

In the words of Zuckerberg himself, Meta is embracing a “new chapter,” one defined by free speech, AI-driven innovation, and a keen eye on the competition. Whether users stick around for the journey remains the ultimate test.

Tags: #declinefacebookFutureMetaTikTok
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