Indian Angel Network announced an undisclosed investment in Bangalore based Pikkol.com, a movers and packers startup.
Angel Investor, CEO & Managing Trustee B.PAC, Revathy Ashok and Raj Rathi led the round of investment on behalf of IAN with Raj Rathi joining the company board to further guide the team in becoming a leader in the moving and relocation industry in India.
Pikkol has over 1200 trained workers and over 300 dedicated trucks to provide the best service. It claims to have 8250 customers.
The company plans to utilize the raised funds in product development and expansion. They will also be concentrating on enhancing capabilities of moving teams and continual behavioral and transactional training as part of their product enhancement.
“Currently, this unorganized industry is a constant source of dissatisfaction for customers. We felt that many of those problems related to accountability, reliability and transparency could be solved with technology and operational excellence. Customer experience is the key area that we majorly concentrate on. Really delighted that team IAN for backing us up.” Commented Deepu Chandran, CEO at Pikkol.
Raj Rathi, the IAN lead investor who is joining the board commented on the investment saying, “Relocating to a new place is already a difficult task. On top of that, when you have to deal with vendors who refuse to understand your situation adds more to the woes. This is where Pikkol will break the cluttered market. While the traditional players redirect their customers to other vendors without providing any post move assistance, Pikkol aims at providing standardized logistic services with both pre move and post move assistance. They are using technology to create better experience for the customers. What makes them stand out from other vendors in the market is their customer centric approach which is rarely found in this segment. I am pretty excited to mentor them in their journey of being the market leaders.” Source- bwdisrupt.businessworld.in