Tag: Customer Support

In a shocking turn of events, the CEO of an e-commerce platform is facing intense criticism ...

In a significant industry development, Alphabet Inc., the parent company of Google, has announced its decision ...

Elon Musk has once again attracted the attention of Twitter town with a rather notable deed ...

In this technologically advanced era where business models aim at delivering superior customer experience; essentially no ...

It might have slipped your notice, but on the first day of March (Ides of March, ...

From DVDs to VOD, the video market is not the one which it was a decade ...

If you didn’t know already, it is highly recommended that all modern businesses implement a CRM ...

In an effort to make customer support more convenient and easier, companies spend huge sums of ...

We’re in the midst of a once-in-a-decade paradigm shift. Messaging is the new platform, and bots ...

We have seen that one of the key factors for customer retention and eventually growth is ...