Apple announced today that Self Service Repair is now accessible, with the Apple Self Service Repair Store offering repair manuals as well as genuine Apple components and tools. Self-Service Repair is currently accessible in the United States, with plans to spread to other countries later this year, starting with Europe.
Customers who are familiar with the complexity of fixing electronic devices can use the new online store to conduct repairs on the iPhone 12 and iPhone 13 lineups, as well as the iPhone SE (3rd generation), such as the display, battery, and camera. Manuals, components, and tools for performing repairs on Mac computers containing Apple silicon will be available later this year.
To begin the Self Service Repair procedure, a customer should go to support.apple.com/self-service-repair and peruse the fix manual for the device they want to repair. They can then go to the Apple Self Service Repair Store and order the components and tools they need.
Every genuine Apple part is designed and engineered specifically for each product, and it undergoes rigorous testing to assure the greatest level of quality, safety, and dependability. The parts are the same as those available through Apple’s network of authorized repair shops, and they cost the same. Customers who return a changed part for recycling will receive a credit for certain repairs.
Customers can utilize the same Apple tools that Apple’s service network uses on the Self Service Repair Store. They’ve been specifically intended to aid in the repair of Apple products, and they’ve been engineered to endure the demands of high-volume, professional repair operations where safety and dependability are paramount.
Torque drivers, repair trays, display and battery presses, and other high-quality tools are available through Self Service Repair. Customers who do not wish to buy tools for a single repair will be able to rent them for $49, allowing them access to professional repair gear. Customers will receive free shipping on the weeklong rental packages.
Apple’s initiatives to expand access to repairs include Self Service Repair. The safest and most reliable approach to receive a repair for the great majority of consumers who have no experience repairing electronic equipment is to go to a professional repair service with qualified technicians who utilize original Apple parts.
Apple has nearly increased the number of service sites with access to genuine Apple parts, tools, and training over the last three years, including over 3,000 Independent Repair Providers. More than 100,000 active technicians are supported by a global network of more than 5,000 Apple Authorized Service Providers. As a result, eight out of ten Apple customers in the United States are within 20 minutes of a certified service provider.