We all are familiar with the saying, “customer is king.” In fact, this quote is one of the prime tenets that draw the line of distinction between successful bus...
2018 – this year the century turns adult. We have reached a time when the dynamics of the world’s decision makers, influencers, and consumers are set to ent...
The most basic of human needs is to understand and be understood. That can happen only when people listen. To really listen, one has to have a conversation....
Pune, 20 July, 2017: One of India's largest marketplace for personal and professional event venues, Megavenues recently launched a chatbot called Megabot wh...
AI is probably one of the best examples of how the relationship between men and machines is changing with the passage of time.
In fact, with AI, we are t...
Until now companies had focused on listening to what customers want but with the dramatic shift to digital, serving customers is no longer that simple. Comp...
With the industry bigwigs entering the fray, the text-based chat bot marketplace is poised to take off.
Top brands are now leading the march in embracing cha...
It is essential to nurture customer relationships to create a strong and successful brand. Audiences have become more active than ever before, as they will ...
Over the last few years, it’s become an established fact that content marketing is something that can’t be ignored if you want to market a brand – online or...
Social networks have been with us for just over a decade but it feels like forever.
When I first signed into Facebook I was amazed by how small the world...
